Privacy Policy for ThinkLabMatrix

Effective Date: January 1, 2025

Welcome to ThinkLabMatrix. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our practical education platform for applied AI skills. By accessing ThinkLabMatrix, you consent to the practices described in this policy.

Information We Collect

  • Personal Identification Data: name, email address, phone number, and other contact details you provide.
  • Account Credentials: username and password chosen during registration.
  • Usage Data: log files, IP address, browser type, pages visited, and interaction timestamps.
  • Communication Data: messages and inquiries you send via our contact form.

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Personalize your experience and deliver relevant content.
  • Respond to inquiries, support requests, and other communications.
  • Send administrative information, such as updates to our Privacy Policy.

Cookies and Tracking Technologies

ThinkLabMatrix and our service providers use cookies, web beacons, and similar tracking technologies to collect usage data, remember your preferences, and enhance site navigation. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of ThinkLabMatrix may not function properly without them.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Temporarily limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to certain processing activities.
  • Right to Withdraw Consent: Withdraw your consent for processing at any time without affecting the lawfulness of prior processing.

To exercise these rights or for any GDPR-related inquiries, please contact us via our contact form.

Data Security

We implement technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to keep data secure, no method of transmission or storage is completely risk-free. In the unlikely event of a data breach that affects your personal information, we will notify the relevant authorities and affected individuals as required by applicable law.

Third-Party Services

We may employ third-party partners to provide analytics, hosting, and other operational services. These partners have access to personal data only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the beginning of this document indicates when the latest version was published. Continued use of ThinkLabMatrix after changes signifies your acceptance of the updated policy.

Contact Us

ThinkLabMatrix
10 Bayfront Avenue, #01-63
The Shoppes at Marina Bay Sands
Singapore 018956, Singapore
Phone: +65 8116 3529
Business ID: S9535604A

If you have any questions or requests regarding this Privacy Policy, please reach out via our contact form.